Privacy Policy
The privacy policy of Medicscales is all about the information on how user data is collected, processed, and used in the most secure way. However, most importantly, all users are informed that once using the service of Medicscales, they consent to their data being collected and processed in accordance with the privacy policy. In this policy, all terminology, particularly “we,” “our,” and “us,” corresponds to none other than Medicscales itself.
What Information Do We Collect?
When the visitor visits the Medicscales to use its service, certain pieces of their personal information are collected. This information may include;
- Name
- E-mail Address
- Contact number
- Billing details
- Shipping info or Address
- Account information
- Other information sent via contact forms
Moreover, where it is needed, we also ask for health-related information in order to simplify customers’ doubts, enquiries, and prescription processing. However, this information is a totally non-mandatory category, only if the customer willfully wishes to provide it for a more personalised experience.
On top of that, Medicscales’ website is built in such a way that it automatically collects technical information, such as IP address, browser type, device information, operating system, referral URLs, session details, and so on.
Rather than breaching the privacy of users, this information is collected so that Medicscales can improve website performance, security, and user experience.
How Medicscales Uses Users’ Information?
All the collected information is structurally collected and used in a certain way that does not compromise the customers’ safety in any way. For instance, the collected information is used for;
- Managing orders and payments.
- Verifying client data
- Offering client support
- Improving website functioning
- Responding to queries
- Offering personalised user experiences
- Identifying and stopping fraud
- Ensuring website security
- Meeting legal and regulatory duties
- Sending other service-related messages
Important reminder: Medicscales uses all this information only for genuine commercial and operational objectives that are compliant with relevant privacy laws.
Cookies And Other Tracking Technologies
Medicscales only uses those cookies and other related technologies that help in the smooth functioning of the website without affecting the user experience negatively.
To be more specific, cookies help us in the following ways;
- Remember user choices
- Analyse site traffic
- Improve site performance
- Maintain safe user sessions
- Understanding visitor behaviour
To give relief to consumers from such stringent data collection practices, we allow them to manage their own cookie preferences through their browser settings. However, disabling certain cookies could hinder some website functions and operations.
Above all, you can rest assured as MedicScales protects customer privacy through secure CMS-managed data storage, cookies, and security measures to ensure a safe online experience.
Data Security And Privacy
Medicscales continuously mentions on the portal that quality and security are among the top priorities. We adopt managerial, technological, and organisational protections to secure private data from unauthorised entry, leakage, manipulation, and theft.
Medicscales security procedure includes high-end technological measures, such as
- Safe CMS-managed storage of data
- Encrypted data transfer where and when needed
- Access management and strict verification mechanisms
- Regular system monitoring and updation
- Regular security audits and upgrades
- Limitations on access to critical information
What Information Do We Collect?
When the visitor visits the Medicscales to use its service, certain pieces of their personal information are collected. This information may include;
- Name
- E-mail Address
- Contact number
- Billing details
- Shipping info or Address
- Account information
- Other information sent via contact forms
Moreover, where it is needed, we also ask for health-related information in order to simplify customers’ doubts, enquiries, and prescription processing. However, this information is a totally non-mandatory category, only if the customer willfully wishes to provide it for a more personalised experience.
On top of that, Medicscales’ website is built in such a way that it automatically collects technical information, such as IP address, browser type, device information, operating system, referral URLs, session details, and so on.
Rather than breaching the privacy of users, this information is collected so that Medicscales can improve website performance, security, and user experience.
How Medicscales Uses Users’ Information?
All the collected information is structurally collected and used in a certain way that does not compromise the customers’ safety in any way. For instance, the collected information is used for;
- Managing orders and payments.
- Verifying client data
- Offering client support
- Improving website functioning
- Responding to queries
- Offering personalised user experiences
- Identifying and stopping fraud
- Ensuring website security
- Meeting legal and regulatory duties
- Sending other service-related messages
Important reminder: Medicscales uses all this information only for genuine commercial and operational objectives that are compliant with relevant privacy laws.
Cookies And Other Tracking Technologies
Medicscales only uses those cookies and other related technologies that help in the smooth functioning of the website without affecting the user experience negatively.
To be more specific, cookies help us in the following ways;
- Remember user choices
- Analyse site traffic
- Improve site performance
- Maintain safe user sessions
- Understanding visitor behaviour
To give relief to consumers from such stringent data collection practices, we allow them to manage their own cookie preferences through their browser settings. However, disabling certain cookies could hinder some website functions and operations.
Above all, you can rest assured as MedicScales protects customer privacy through secure CMS-managed data storage, cookies, and security measures to ensure a safe online experience.
Data Security And Privacy
Medicscales continuously mentions on the portal that quality and security are among the top priorities. We adopt managerial, technological, and organisational protections to secure private data from unauthorised entry, leakage, manipulation, and theft.
Medicscales security procedure includes high-end technological measures, such as
- Safe CMS-managed storage of data
- Encrypted data transfer where and when needed
- Access management and strict verification mechanisms
- Regular system monitoring and updation
- Regular security audits and upgrades
- Limitations on access to critical information
Important Note: At times, when no online or virtual entities give a full guarantee about security, we are always reviewing and improving our security procedures to mitigate any vulnerabilities.
Sharing And Disclosure Of Information
Medicscales do not engage in malpractices of selling private users’ data to third parties. However, when necessity arises, the information may be shared with the following people for the following concerned reasons;
Service Providers
- To smooth the website’s functioning
- For ease of payment processing
- To enhance the customer support feature
- For ease of order fulfillment
- For other technical services
Legal Compliance
Medicscales shares information when it is utmost required by law; these cases may include;
- Applicable laws and legislation
- Court orders
- Regulatory Authorities
- Law enforcement requests, etc
Business Reasons
Due to business reasons like mergers, acquisitions, restructuring, asset transfer, etc., certain data may be passed on to concerned parties as a part of the entire deal.
No extra information is shared than what is required for the deal.
Third Party Websites
Certain parts of our website include hyperlinks to third-party websites, portals, information, or services. However, Medicscales does not take responsibility for the privacy practices, content, and other concerned policies of those third parties.
Hence, users are urged to read through the third-party content before taking any action.
Any Changes To This Privacy Policy
Periodic changes to the privacy policy are bound to happen in certain cases. This may include;
- Alternations and modifications in legal requirements
- Changes on operational levels
- Security upgrades
- New offerings or features
All the updates are immediately reflected on the concerned pages along with the updated date.
Users are advised to examine this policy on a regular basis so that they are aware of how their personal data is secured.
Contact Us
In case of any queries or troubles related to the website service, customers are free to contact the customer service support team using the following details.
E-mail address: info@medicscales.co
Contact Number: +61 486 367 237