Terms & Conditions

Medicscales welcomes everyone with heartfelt gratitude to choose the platform for fulfilling their healthcare needs. However, every time someone chooses to use the service of Medicscales, we urge them to go through the Terms and Conditions first so that they are aware of their rights and responsibilities while using our platform. 

By browsing or engaging with this website in any way, you confirm that you have gone through, understood, and agree to be governed by these Terms & Conditions. However, if you disagree with any of the terms and conditions of the website, you are free to discontinue the use of the website. 

Eligibility 

In order to use the service of Medicscales, the person needs to fall into the following category; 

• You must be at least 18 years old or the legal age of adulthood in the concerned jurisdiction
• When asked, provide accurate and comprehensive information
• Use this website exclusively for legal reasons
• Adhere to all local, national, and international laws

In case any of these criteria is not fulfilled, Medicscales has the complete right to reject the service or even suspend the account. 

Products Available Through Medicscales Portal

At Medicscales, we provide a comprehensive choice of medicinal items acquired from reliable manufacturers and producers who strictly adhere to the relevant quality requirements and legal standards. Medicscales sole mission is to supply clients with trustworthy healthcare goods while being committed to quality and patient safety at every step.

It is strictly warned to users that all the products purchased from Medicscales should only be used for personal use. Any goods received through the portal may not be resold, redistributed, or used for commercial purposes.    

Quality Standards And Product Composition

When it comes to the quality aspect, we are devoted to upholding high-quality requirements throughout our product line. Speaking of generic drugs that are offered on the platform, they are no different from their brand-name counterparts in terms of composition and effectiveness. 

These drugs are designed in such a way that they contain the same active ingredients and undergo the same rigorous testing to deliver the identical therapeutic advantages as their branded counterparts.  

To ensure overall quality and effectiveness, among the quality standards, one very important aspect is to ensure that the drugs are sourced from only legitimate pharmaceutical companies that have an updated licence and all other regulatory requirements fulfilled. 

Even if Medicscales performs its duties to the letter, it is still the user’s responsibility to thoroughly read the product description and other surrounding information before making a purchase. And they are encouraged to reach out to the customer support team in case of any website-related troubles or queries. 

Order Confirmation And Billing Information 

All the placed orders are sent to the shipping address fed on the portal at the very start. In case the billing information needs to be changed after placing the order, there is no direct way to do it on the portal, but customers can freely reach out to the customer service support team for assistance.  

It should be noted that the orders are not processed right after placing it but after a short while to ensure that any necessary changes can be made before shipment from the customer’s side. Moreover, Medicscales has the appropriate authority to verify payment information and order details whenever needed in order to ensure everything happens safely. 

User Agreement

As mentioned earlier and continuously, by visiting and using the service of the Medicscales portal in any way, you (i.e, customers) accept and consent to all relevant terms, rules, and legal obligations binding the usage of the website (which may include but are not limited to privacy policies, terms of service, and refund policies). 

Once you place and confirm the order on our website, you agree that; 

• All the medicinal items are bought for personal use exclusively, rather than reselling. 
• All the information fed for purchasing is right to the point and completely accurate. 
• An expert is consulted precisely before the purchase of any prescription medicines. 
• You shall follow all legal local, national, and international regulations regarding buying, importing, possessing, and use of medications. 

It should be noted that the parcel might get re-packaged or distributed from other countries, with the country of origin specified when relevant.

Customer Privacy And Information Security 

Before everything else, our top priority always remains the privacy maintenance of customers. Although Medicscales collects the personal consumer data for processing the order and improving the user experience, it never uses the information for malpractices or illegal activities. 

To assist in safeguarding the client data, Medicscales uses industry-standard safety protocols such as encrypted data transfer technology and secure information management protocols. Moreover, confidential piece of information is restricted to everyone except a few key persons.

For a more comprehensive view, it is urged to go through the privacy policy of Medicscales. 

Customer Reviews And Feedback

We cherish and believe that client input is constantly striving to enhance our services. 

Customers are encouraged to communicate their experiences, comments, and complaints using our approved customer service methods. Feedback and reviews constantly aid us in improving our products and the overall customer service.